Helen's personal style and consistent, transparent communication was well beyond my expectations. Helen's entire team truly made me feel as if we were her sole focus when I know the reality is she multi tasks well and is able to give all clients individual attention and reassurance. The sale of my home occurred during a very difficult time in life and the real estate market decline added to an already stressful situation. I am beyond grateful that it was Helen and her team who carried us through the roller coaster known as our house sale. Without her I am more than sure we would not have sold it and potentially ended up in foreclosure. Helen is exactly what I needed during negotiations. She never made me feel stupid about the process nor did she do anything but lend an ear during a time of strife. Without question, I would recommend and use her services again.
Kathleen Wallis - Sold a home in Hawthorn Woods IL
“Helen, I should have responded sooner but my feet haven't touched the ground since the good news on the sale of my house. You lived up to all and more than my expectations with the way you’ve handled everything.
I appreciate the double emails to Sally and me. My friends celebrated with me at Maggiano’s on Friday and we were all amazed at the quick sale and at the listing price!
I thank you as does my family.”
Joan Haufschild – Sold in Hawthorn Woods, IL
Helen was great during the whole sale process. Every time I would call she would pick up ready to talk about anything. I have never experienced this level of service from a real estate agent. Helen is also very honest, she knows what needs to get done to sell a home. Our home was sold after 8 days of being on the market, even with being an interior town home unit which are not in high demand right now. Want your home SOLD? Talk to Helen.
Alex and Dana Zenios – Sold in Hawthorn Woods IL
Helen is the consummate professional, working tirelessly for her customers, offering objective advice, available 24/7, and with an extensive knowledge of the real estate market. Helen's staff is equally attentive; well-trained in customer service. We feel we were updated on the sale of our home extremely well. You name it--phone calls, texting, emailing, all modes of communication used to keep us up-to-the minute. Also, our property was marketed excellent. We received two offers in 2 days--need I say more? Helen is "the best of the best", combining outstanding knowledge of the real estate market, fantastic instincts about negotiation strategy, and an ever-present professional demeanor. Helen obviously enjoys what she does and was a pleasure to work with from the moment we met her until closing. Helen has our highest recommendations!
Barry and Kendra Rosen - Sold in Long Grove, IL and bought in Hawthorn Woods, IL
Helen was very knowledgeable, professional and a joy to work with on my home sale. Also, the team kept me informed each step of the way. They were available to answer questions and I was never asked to wait on hold. Great response time. They would call or text (which I think is great) with information. Furthermore, they marketed my property immediately and we had showings immediately. I was sent the links to the online marketing. Very strong marketing skills on behalf of Helen and her team. We are very happy with the results we received. We will use Helen Oliveri next time!
Deanna Hansen - Northbrook, IL
My experience in working with Helen Oliveri was good. She provided very thorough marketing and good advise. It was great on how I was made aware of the process of my home sale. Also, my property was marketed excellently! My overall experience with Helen and her team was excellent. My house was difficult to sell and Helen helped it happen quickly.
Clare Sutherland - Sold a home in Niles, IL
Our experience in working with Helen Oliveri was excellent. She has great knowledge of the local market, great advice on every aspect of the transaction and great service. She and her team were a huge help. The team was always there any time we had a question, wanted to see a house or needed some assistance. We got updates quickly on every issue. Our property was marketed excellent. We had the right price and were visible to anyone in the market which resulted in a lot of showings. Our experience was terrific and I'll recommend Helen to every buyer or seller I know. We were very pleased with the whole process. We both work a lot of hours and Helen and her team took care of everything. When we had questions she and her team had answers. She's pulled together a great group of professionals and I will definitely work with her again if we decide to buy or sell another property.
Frank and JoAnn O'Connell - Sold in Hawthorn Woods, IL and bought in Vernon Hills, IL
Helen is very professional, and has a warm personality. Also, her team did a good job. Helen is a great communicator. We emailed, texted, and used the cell phone frequently. Helen used all the social media for marketing. I feel Helen did a great professional job selling our home and keeping the deal together. Helen became a friend of ours during this sales process. She always puts the customer first and understands relationship building. Helen follows the market closely and provides current honest market evaluation and comparison data. She works well with other brokers and attorneys. I would highly recommend her for future real estate business.
Gary L. Meyer and Carol Meyer - Hawthorn Woods, IL
Helen is a marketing genius. I never expected the response I received on my house. She also answered all my questions and made a stressful experience easy. My experience with the team was terrific. My calls were always returned promptly and actions were followed through quickly. Working with Helen was great and I really felt I was kept informed and given good advice. All I can say is I am glad Helen and her team were the ones selling my house. I have had nothing but good things to say whenever I am asked about my experience. The results speaks for itself.
Laura Dassa - Glenview, IL
Helen is very professional, honest, and her experience shows. Also, her team was very courteous and helpful. I felt that whoever I was speaking with was aware of the property and could help answer my questions. If not, they were quick to find Helen and connect me with her or get my questions answered. I was very impressed with the number of online and print resources created quickly in order to market the house in a timely manner. I also liked the updates of views from the various websites and the online portal so I could track showings and feedback. I'm sure your internal networking also did a lot for moving this property quickly. It was evident in the number of showings that people were seeing the information! Thank you for all your help.
Meghan and Jim Keefer - Morton Grove, IL
We felt that Helen and her team did a terrific job for us. We were very pleased to be able to sell the property so quickly. And appreciate all of Helen's direction in getting the house staged.
Thanks for all your support and help during the selling process.
Tom and Patti Meyers - Mt. Prospect, IL
We could tell Helen was a busy woman, but she always made time for us when we needed to talk with her. Her whole team was considerate, up-to-date and professional. The photos were excellent and the website coverage (a key) was excellent. They were professional, competent...with a personal touch! Helen and her team have perfected the art of selling a home. From the moment she introduced herself and her marketing plan, we felt confident Helen would sell our townhouse, and she did not disappoint. We received an offer after the second showing.
Selling your home is stressful but not with Helen. She will guide you completely through the process. Also, working with the team was excellent. The team will keep you updated and help you with any questions or concerns along the way. I felt my home was marketed excellent. Honest and effective marketing. We were interested in selling our home not just listing it.
Helen is a pleasure to work with. She is very knowledgeable about the current market and gives good and honest advice regarding pricing. She responds to phone calls and email in a very timely way. She has surrounded herself with a great team of professionals and they get the job done! I will recommend her to anyone looking for a great realtor.
Helen is an expert at marketing your home and takes full advantage of every marketing channel available. She is responsive and knowledgeable and a pleasure to work with. The Helen Oliveri Team is a well oiled machine focused on meeting your needs. They were always quick to respond and make sure that we were aware of whatever was going on in the market and specifically regarding the sale of our home. They gave us weekly updates and a steady stream of potential buyers. They really pull out all the stops to get your home sold. We really appreciated the professionalism of the team and, even when we got cold feet and were in a panic, they talked us off the ledge. The team took us through the sale of one home and the purchase of a new home and we couldn't be happier.
Well done Helen Oliveri Team!!!
Karen and Phil Dickert - Hawthorn Woods, IL and Mundelein, IL
We rate our overall experience with Helen Oliveri and the Helen Oliveri Team as excellent. The team was especially patient and understanding during a time that was emotionally tense for us. Thanks for your help! Everyone from Helen, to Wyn to all the office people were very prompt in helping us with whatever we needed. Thanks!
Karen and Phil Dickert - Hawthorn Woods, IL
My experience working with Helen Oliveri was excellent. She is the pit bull of real estate! Not only knowledgeable and professional but very aggressive when it comes to selling your home. Over all working with Helen and her top notch team was a great experience. I would highly recommend them if you need to sell your home fast! Despite having so many listings she was always easy to get ahold of. Her knowledge of our local market was exceptional! And her enthusiasm towards getting our home sold never let me down. I would highly recommend using Helen for all your real estate needs.
Sarah and Eric Cowden - Sold in Hawthorn Woods, IL and Bought in Hawthorn Woods, IL
Helen knows the real estate marketplace for our area and priced our home at a competitive price for the home to sell quickly. Helen's team was experienced throughout the process both on the marketing side and in working with the legal team assigned regarding the sale. Any questions that I had during the sales process were answered in a timely manner. We had a number of showings on the property due to signs, and the internet postings that Helen provided. From start to completion of the sale of the home, all of the guesswork was handled by Helen and her team, making the process very easy.
Mike and Pam Neri - Hawthorn Woods, IL
Dear HELEN, I just want to thank HELEN OLIVERI, your company is #1. I trust you, HELEN you are the BEST.
Ba Phan - Des Plaines IL
My experience working with Helen Oliveri and The Helen Oliveri Team was excellent. My property was marketed excellent!
Justin Annes and Victoria Pietrasik - Hawthorn Woods, IL
Helen did a very good job. She was professional throughout the entire experience and always available with an immediate response turnaround time. I felt they had great marketing! It was a pleasure working with you Helen! Thank you for all of your assistance during our home purchase and our rental of our townhome.
Danica and Steve Gulyas - Hawthorn Woods and Barrington, IL
We just wanted to thank the Helen Oliveri Team for all of their hard work and dedication when helping us find our first home! We were beyond impressed with the quality of their service, their accessibility and their willingness to go above and beyond in ensuring that we did not have any issues during the entire buying process. If you are looking for someone to help you find your dream home, Helen and her team are the absolute best people for the job! Thank you again to the entire team. You helped make our dreams a reality!
Kayla DiMenna - Mt. Prospect, IL
Helen was great! She is a very motivated and knowledgeable professional, and has a sincere interest in helping her clients. She really knows the area, and sets realistic expectations. I can't say enough about the team as a whole. Everyone I dealt with was very courteous and responsive, as though I were the only client. Communication is key for me, especially following a bad experience with another realtor several years ago. This was not an issue for Helen and her team, as I was continually informed on the status of our listing with detailed email and telephone updates. I also received timely analytics on the web activity of participating listing sites, and helpful feedback following scheduled showings. Our property was appropriately valued throughout the sales term given the conditions of the market along the way. The printed brochures and Internet coverage were great. The marketing materials did a fantastic job of showcasing the property. Overall, the marketing was first rate. We definitely made the right decision to use Helen and her team to sell our home, for all the reasons mentioned above and more.
Responsive, caring...just a great team! The entire team was available at every moment. Helen was there for us every step of the way. With the market and appraised value, our home was priced accordingly and sold. The entire process of selling and buying a home was extremely stressful. The Helen Oliveri Team was always quick to respond and meet all of our needs. Thank you! Nick and I would like to sincerely thank Helen Oliveri and her ENTIRE team on the sale of our home along with the purchase of our new home. We put our entire trust in your team and we were impressed with the entire process. The entire team was warm, compassionate to our needs, and always available for us. We are so excited to begin filling our home with memories. May the entire team continue to have great success and blessings. Much love, Nick and Irene Makropoulos and family.
Nick and Irene Makropoulos - Sold in Des Plaines & Bought Mt. Prospect, IL
Helen was very service oriented. We enjoyed working with Helen. Helen did her best to sell the house and did. Helen is the expert in the Hawthorn Woods Country Club and we would recommend her to anybody in the neighborhood to sell their home.
Joe and Nancy Tautges - Hawthorn Woods, IL
Our entire experience with Helen was amazing. Helen works extremely hard for her clients. There are a lot of moving parts with a sale of a home. EVERY step was clearly communicated. From showings, contract offer, negotiations, attorney review, inspections, closing documents, EVERYTHING was handled professionally and smoothly. When it came time to sell our home, we had ZERO hesitations on who we would pick to sell our home. Helen (and her team) is simply the best. We watched the marketplace during our 7 years of ownership. Helen knows the local market better than anyone and this is one of the many reasons she is #1 in sales.
Helen did not just take our "listing". She made sure we knew all the expectations of this emotional decision. Moving is stressful and we had complete comfort in knowing all along we had the BEST and most professional person to handle our real estate process.
We are talking your HOME here, why on earth would you settle for 2nd best when it comes to selling it?
John and Jaimie Barringer - Hawthorn Woods, IL
Helen came into our house after we had it listed with other brokers for over a year and she sold it. She was honest, sincere and very direct to the point on what needed to be done to our home sold in this market. She communicates very well and understands how hard the market is. She makes selling seem so easy and even though she does a whole lot of business, she always made us feel like we were her only client. Also, her staff was also terrific in that they were all attentive to the sale of our home. No matter who I spoke to, they all cared so much about me and my home. Also, I can't believe the amount of marketing Helen and her team does. From professional photography to fabulous brochures, my home looked like a million bucks. What a difference! I was so pleased to be treated like that and felt like my home was #1 in their eyes and in the general public eye. I can honestly say that Helen really surpassed our expectations of what a realtor should be. Getting sold in this market for 96% of asking in 33 days speaks for itself. We are very grateful we called Helen and thanks to all of you for a job well done.
Sheldon and Vicki Goldberg - Morton Grove, IL
We were very pleased to have Helen and her team market our home and find a buyer so quickly in a very difficult sales environment. Our experience was excellent with great follow through and we were sold in two weeks. Working with Helen was excellent, she was very responsive. She and her team are true professionals!
Lori and Kevin Kelleher - Hawthorn Woods, IL
We truly appreciate that Helen's entire team was engaging, helpful and committed to selling our home. In today's economy, we were SHOCKED at how quickly Helen had secured a buyer for our home. We would recommend The Helen Oliveri Team to anyone who serious about selling!
Jim and Angela Korompilas - Hawthorn Woods, IL
My house had been on the market off and on for over two years with two different agents of one of the big area firms. The results: open houses where one person came, regular recommendations to lower the price (which they guided me to set in the first place), showings where I got no feedback.
Dave Hamel - Glenview, IL
Helen and her team are the epitome of professionalism, organization, and efficiency. In the current market, having 35 showings in 10 days and going under contract after 18 days speaks for itself. I have told everyone in the area what a great job they all did and what a pleasure it was working with them. I could not have asked for better service!
Diane Hart - Chicago, IL
Helen was very personable and passionate about wanting to work with us. We were exceedingly happy that our home sold so quickly when all other houses in our neighborhood (NOT being offered by Helen!) have been on the market for months, some for well over a year. Helen and her team are real "go-getters" and seemed to want the house to sell as much as we did.We GREATLY APPRECIATE all of your combined efforts! THANK YOU for making this such a pleasant experience for us, especially in this poor market. You work so well together, making a terrific team!
Ray & Gail Chapman - Glenview, IL
My sale was not your average sale. I had a number of extenuating circumstances that made my deal difficult. Helen dealt with those circumstances and brought the deal to a successful close. I locked myself out of my house on two occasions and Helen's team was able to "beam" a code to the lock box and on a real time basis get me access. My overall experience with Helen Oliveri and the Helen Oliveri Team was excellent. We sold at 94% of the asking price.
Kevin Weller - Hawthorn Woods, IL
Helen has a great business model. She does what she knows best, and her team does what they know best. Communication with the office was great, and we always felt that Helen was just a phone call or email away. I would highly recommend Helen for the selling of your home.
Ly Nguyen - Morton Grove, IL
I must tell you, your staff is the kindest, most courtesy, helpful people I have ever run across. It is a pleasure to work with them. Thank you again for your prompt assistance.
Helen is very knowledgeable, very motivated, well organized and personable. Everyone on Helen’s team works well together and with the client to accomplish the objective – sell houses! Helen’s team gave me status reports and updates very frequently. I feel my home in Glenview was marketed excellent and the property sold so quickly. I rate my experience with Helen Oliveri and The Helen Oliveri Team just outstanding. At the end of the day, our house had been on the market for a year with a different agent and had not been sold. The house sold in 28 days after I listed it with Helen Oliveri and The Helen Oliveri Team and that is what it is all about.
Don & Linda Van Dyke - Glenview, IL
Helen’s knowledge of houses in the Countryside area was invaluable when obtaining statistics for my Mom’s house and the eventual sale in Glenview. She always listened to my concerns and suggestions and in turn guided me in the right direction. The rest of the team was very helpful whether on the phone or me stopping by the office. The feedback was great; I was updated constantly. Also, my Mom’s property was marketed very well, and I feel had a lot of exposure through all the realtors. My overall experience was excellent. Helen and her team were great to work with and always had my best interests at heart when it came to selling my Mom’s house. I was very impressed by how they all had a very positive attitude, in spite of the economy. Everyone was very accessible and answered my questions quickly. I would definitely recommend The Helen Oliveri Team to anyone who would be interested in selling their house!
Pattie Sharkey - Glenview, IL
From the moment we met Helen we knew that buying our new condo was going to be a wonderful experience. Helen presents herself in a very professional manner but with “something extra”. That “something extra” is her infectious enthusiasm combined with a rare commitment to providing the best service possible. I found our property while surfing the net early one morning and I called and left a message for Helen. To my amazement Helen called me back an hour later and set up an appointment for that very evening. When my partner and I met Helen and her husband Danny we felt as though we were reconnecting with old friends. I later discovered that was due (in part) to seeing Helen perform many times in “Tony and Tina’s Wedding! We listened as Helen took us through the marketing materials for the property and we were struck by the quality, the number, and the type of amenities offered. To our (and Helen’s) surprise made another appointment and bought the property the next day!
Since our new home was not yet built Helen provided us with weekly updates on the construction progress. Helen had us meet with the project manager to answer all of our questions regarding possibilities for our new condo. We wanted to include as many upgrades as possible and Helen and her team made the process easy. Every time we had a question for Helen about one aspect or another we were provided an answer in very short order. If she did not have the answer Helen promised to get one for us as soon as possible—and she always followed through. Helen even provided us with crucial contacts for the home buying process. She gave us her personal real estate attorney’s contact information as well as a reliable home inspector.
As the closing date drew near and we were anxious to move into our new home we knew that Helen was going to bat for us. As the mortgage industry was going through the crisis Helen was watching the situation carefully and was very proactive in assisting us in finding financing for our new home. If it had not been for Helen’s savvy intervention on our behalf we would have found ourselves without a mortgage! After we closed Helen sent us a basket “new home” goodies came in very handy!
Helen Oliveri and her team rendered the usually painful process of home buying as stress free as possible. Working with Helen wound up being what she and her entire team always says, “My pleasure!” At the end of the day we give Helen and her team a qualified and enthusiastic “rave” review.
Gary Sheehan & Gerald See - Des Plaines, IL
My experience with Helen Oliveri was excellent and she was very in tune with the market. She is a real professional. Helen’s team was also excellent; the staff was constantly aware of what was going on with each individual deal. There was never any back and forth and everyone on the team was on the same page and the weekly calls and updates are great. Helen’s marketing was tremendous! I have never seen anything like it. The brochures and CD’s were great. My construction lender was at the property one day and was so impressed with the marketing materials. It gave me and her so much more credibility. My overall experience with Helen Oliveri and her team was just amazing. I have been building for 15 years and without a doubt she and her team is the best. Being in the business and realizing what the market conditions are, she was phenomenal. She has a true understanding of marketing and is not just going through the motions. She is highly self-motivated which makes me feel at ease as to not having to hound her or her team for answers. It truly feels like she is on my team. When dealing with Helen and her team you feel like she is only working for you. Danny and Alison are probably the best support staff I have ever encountered in the industry. I would recommend The Helen Oliveri Team to anyone with 100% confidence.
Kevin Walsh - Chicago, IL
Helen Oliveri and her team represent the highest professional level of expertise and customer service skills. Helen’s knowledge of the current market helped us sell our house in a very short period of time, which is really amazing in today’s difficult real estate environment. Being a real estate professional (as we own a title company) we can appreciate her expertise in the field. As our title company conducted the closing, we could first hand witness her professionalism. She not only knew the specific requirements of the market, but also handled the transaction with attention to detail to fulfill the needs of her clients. We will recommend Helen and her team to anyone looking for a qualified agent to sell their home.
We were so very pleased to have you as our selling agent and having your company represent us. You definitely exhibited the dedication warranted by your profession. You have a keen sense for knowing the right type of customer service required, advertising, presentations, customer base, financial's, innovative approaches and market strategies. We were especially impressed by your personal touch and concern for our interest, market in-puts and follow-up, quick turnaround time, and knowledge of your field. Also, the extra care taken to keep an eye on our property and keeping the unit clean for us while we were out of town. You should be proud of what you do as you definitely stand out as a extremely highly qualified real estate agent, one who presents themself as a top agent and expresses confidence in your profession. Your company should be very proud to have you represent them. You definitely get results. Once again, thank you for being our agent. We never felt you ever let us down and were always looking out for our best interest. Should you need us as a reference please don't hesitate to call.
Helen and The Helen Oliveri Team are simply the best real estate team I have ever known. I have built and sold many homes in my life and never EVER have I experienced such professionalism, market expertise and customer care as I have with Helen and her team. They were there always with a smile, handling literally every aspect of my sale without reservation. They even supervised my move, cleaned my home personally and even took care of all of my closing documents without question. Helen is always personally available and made me feel like her closest friend and confidant and she fought for me unlike anyone I know. I am so confident in Helen and her team and I would recommend them without hesitation. This has been a hard time for me and she was there both as my real estate professional and as my friend and her team is phenomenal. I will always use Helen Oliveri and her team for any and all future real estate transactions. Thank you for selling my home in such a tough market….Helen you are the BEST!!
I felt as though I had a trusted friend by my side each and every step of the way while buying my very first home. Helen is honest and genuine, an invaluable trait in a friend, so you can imagine how pleased I was to find it in an agent! She answered all of my questions and explained the things I didn’t understand without making me feel silly or inferior. I feel confident that she treats all of her clients with the dignity and respect they deserve when buying or selling a home. When the time comes, I won’t hesitate to entrust the sale of my home to Helen Oliveri. Working with her was truly a pleasure!
We would whole heartedly nominate you for "Realtor of the Year". We are convinced that it was your superior skills as a realtor that enabled you to sell our townhouse so quickly in this extremely difficult market. Hiring you as our agent was really 'our best move'. Thank you very much.
Thank you so much for all your help with my new condo! It has been a wonderful pleasure working with both of you. My new home is beautiful! Thank you also for the gift basket! The items will certainly come in handy and they were all on my shopping list! In addition, the closing was painless!
I will miss working with all of you. I certainly will recommend your team to friends and family every time the opportunity arises! You make a great team!
Rosi Odulio - Chicago, IL
I asked if Julieann and I could write this letter because of the way the two of you saw us through a tough situation. The sale of our house was tricky at best. I had been in the house for 28 years, so I had no idea of the market or what to expect of the process. Your honesty and humor kept heads clear and things light.
Even with the purchase and closing of your own home, you returned every call within minutes so that we could ask questions and in most cases, got us the answers the same day. You told us what the marketing plan was going to be and you did everything you said you would.
I’ve been in sales most of my adult life and must say that I’ve never run into a team such as yourselves. The lines of responsibility were very clear between the two of you making it easy for Julieann and myself to feel reassured that you were ALWAYS on top of things.
We had made the mistake of first signing with another team…..their claims being much the same as yours. What we learned was claims are one thing, but living up to them is another thing altogether. That experience made us even more “gun shy” of your claims of service and attention.
You lived up to and went beyond every claim.
Your work ethics and attention to detail inspired us to ask if we could put this letter together.
I have never done one of these letters before, but I knew I would have been remiss if we didn’t somehow try to offer the two of you the help that you gave us.
Thank you so much
Many thanks to you for being so terrific in selling our house. We’ve owned/sold seven homes in the past, and your knowledge and experience have surpassed all our expectations. No other realtor experience comes close.
We had our house up for sale six months with a limited service realtor, only to be constantly disappointed. You turned things around for us in six weeks! And for a selling price we were happy with.
Our only regret is that we didn’t sign up with you in the first place. You people are serious – and it’s so obvious that you love what you do.
Bottom line, we’ll recommend you to anyone who wants to experience real professionalism and real action! You’re the best Helen!
All of ours,
Thank you so much for all your help in selling our home. We have had a fantastic experience with you! We are still in shock that you sold our home before the sign was put in the yard!!What a pleasure it has been to receive “play by play” communication. We felt secure & well-informed each step of the way. Thank you, thank you, thank you.
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